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Purity Tested
Each batch is prepared with strict quality control.

Fast EU delivery
Orders processed within 1–2 business days.

Expert Support
Unlimited after-sale advice

Research Grade
Secure and easy payment options
Frequently ask question
FAQs are quick answers to common questions about a product, service, or topic.
Payments & Currency
Which currencies do you support?
We currently support SEK, AED EUR and all major crypto currencies
What payment methods do you accept?
We accept Visa, Mastercard, Applepay
Compliance & Legal
Are your products legal?
Yes. All products are intended strictly for laboratory and research purposes only.
Do you provide medical advice?
No. We do not provide medical advice.
How should products be stored?
Products should preferably be stored refrigerated at 2–8°C for optimal stability
Product Information
Are your products for human consumption?
All products are intended strictly for laboratory and research purposes only.
What is the purity of your products?
All our products is 99%+
Orders & Shipping
How long does order processing take?
Orders placed before 12:00 are usually processed and shipped the same business day.
Do you ship to the EU and UK?
Yes. We ship to all EU countries from this website.
For UK orders please use peptnova.co.uk.
How can I track my order?
Tracking information is automatically sent directly to your email once your package has been shipped. Please check under spam since it can end up there sometimes.
Can I change or cancel my order?
Yes. Orders can always be cancelled or changed if they have not yet been shipped.
Returns & Refunds
Do you offer refunds?
Yes. We offer refunds, although administration fees may apply depending on the situation.
Affiliate Program
How does the affiliate program work?
Please contact us directly on WhatsApp for affiliate information:
+45 91 43 38 77